Services
Software support and operations
Updates, monitoring, backups, fixes and small improvements on a monthly retainer with a clear response time.
Who it is for
- Companies that depend on a website, app or report but have no in-house developer
- Teams whose original developer has moved on
- Clients after a Fatima Software project
What's included
- Up to 10 hours a month
- Fixes, updates and small improvements
- Monitoring and backups
- A clear response time
- Monthly summary of what was done
- Cancel anytime
How it works
- StartAccess, a quick health check and priorities.
- Every monthRequests handled within the agreed hours.
- ReportA short written summary each month.
Questions
What if we need more than 10 hours?
Extra hours are quoted in advance, or the retainer can be resized.
Can you support software you didn't build?
Usually yes, after a short review of the code and hosting.
Is there a minimum term?
No. You can cancel anytime.
Tell me about your project
Describe the problem in a few lines. I reply within one business day with questions or a proposal for a free 30-minute call.